weekend FAQs 2018-07-01T04:16:48+00:00

Weekend FAQs

What is the appropriate age for an attending child?
The show is appropriate for elementary school aged children. Younger children who can sit quietly for an hour are also welcome.

How long is the show?
The show is approximately 50 minutes. There is no intermission.

What time should we arrive?
We recommend arriving thirty minutes before the show begins. You may need more time if you are planning to buy tickets at the door.

How do we buy tickets?
The box office is closed until November. When it opens, there are three ways to obtain tickets:

  1. Online
  2. Phone Orders: Please call our information/message line at 415-248-2677 Option 2. If you leave a message, please be aware that we are unable to return calls between 5 p.m. Friday and 8 a.m. Monday.
  3. Buy at the Door: Unless we are sold out, tickets will be available at the door.

Do you have a place for stroller storage?
Yes, strollers can be stored in the lobby outside the theater.

Can we meet the cast after the show?
Yes, some cast members will be available in full costume after the show for autographs and pictures.

If I hold my child in my lap do I need to buy a ticket?
If your small child can sit quietly and comfortably in your lap for an hour, there is no charge.

It’s my child’s birthday. How can we celebrate?
Please click here: Birthday Parties

Is there handicap access?
Yes. And we have facilities for ten (10) wheelchairs.

How do I find out if seats are still available?
Check our information line at 415-248-2677 Option 2 for availability. If you leave a message, please be aware that we are unable to return calls between 5 p.m. Friday and 8 a.m. Monday.

Which MUNI buses come close?
Go to the MUNI site and click on Plan A Trip.

Is there automobile parking available?
Yes. Click here for more information.

Can we eat nearby?
Weather permitting, the area is picnic-friendly. Also the following restaurants are located in Fort Mason:

GREENS/ GREEN-TO-GO Building A
Celebrated vegetarian restaurant – click here for more information.

GOODY CAFÉ Building C
Adjacent to Readers Bookstore, Goody Café serves coffee, teas, wine and beer, and morning and afternoon sweets and savories, including freshly made paninis – click here for more information.

COOKS & CO. Building B Lobby
A take-out food service, Cooks & Company offers sandwiches, soups, salads, baked goods, and daily specials – click here for more information.

THE INTERVAL Building A
The Interval is a bar-café-museum and home to the Long Now Foundation – click here for more information.

EQUATOR COFFEES AND TEAS Gatehouse
The Fort Mason café is at the entrance to San Francisco’s former U.S. Army Post, now a vibrant center for arts, culture, food, and coffee. The café is streamlined industrial and has incredible views of the Golden Gate Bridge and marina! Situated on the Bay Trail, you can cycle, walk, or drive by to get your morning espresso or watch the sunset with a specialty cocktail. Check out our “out of this world” Ground Control Brewer, which creates a lively and complex cup of coffee! – click here for more information.

What if we have more questions?
For any specific questions about weekend ticket sales, please email us at ticketsales@ctasf.org.